Integrated Ticketing System (ITS) in MMR

Integrated Ticketing System (ITS) in MMR

MMR is the largest metropolis in India with a population of 20.5 million in 2005 and is expected to reach 34 million by 2031. The urban transport network is linear in a North – South direction along the peninsula. Two suburban rail services (Western and Central Railway) are the backbones of MMR's transport system. Almost seven million journeys are made by Suburban Rail. Equally important are public bus services on which another 3.5 million trips are made. Out of seven million journeys made by rail about 1.5 to 2.0 million use buses to reach the railway station of their choice. The existing transport planning and management structure in the MMR comprises numerous agencies like WR, CR, BEST, TMT, NMMT, KDMT etc. in addition, GoM through MMRDA has ambitious plan of implementing infrastructures projects like Metro and Monorail of more than 500 kms network together in the next 25 years. Further it is also contemplating BRT Systems and Water transport.
With this background, about the massive development of the Public Transport Network, and the scale of transfer of modes by the commuters, ensuring seamless travel both in the form of physical integration and the ticketing integration will increase the efficiency of the public transport system. GoM/MMRDA is contemplating to provide seamless travel to commuters in MMR in terms of Ticketing Integration, thereby enhancing the share of the public transport.

Project Features

The main objective of the project was to provide seamless travel in the form of physical and ticketing integration across all public transport modes in MMR.

Details of Project

With the objective to prepare Specifications and technical assistance for the integrated ticketing system in MMR and to prepare bid documents for selection of vendors, the process for appointment of consultants was initiated by MMRDA. After following due process KPMG and Sequoia Smart Solutions was selected as the consultant.
Meanwhile, MoUD, GoI launched ‘National Common Mobility Card (NCMC) viz. More Card' on 6/12/2011 and requested all State Authorities to take urgent necessary action for implementation as per DO letter of Secy, UD, GoI dated 29/11/2011.
Highlights of NCMC :
  • NCMC is non-proprietary contactless Smart Card with open standards which is interoperable across all AFC Systems of operators for all modes including parking, toll, railways etc. across all Indian cities.
  • M/s. UTIITSL has been engaged as the technology aggregator for the roll out of this card.
  • Agreement is to be entered between Public Transport Operator/Service Providers with M/s UTIITSL.
Decision was taken in UMMTA Core Committee meeting held on 23rd October, 2012 to discontinue the bidding process and foreclose the consultancy contract with M/s KPMG for ITS project in MMR. Accordingly, the consultancy contract with M/s KPMG was discontinued.
BEST, MMOPL and L&T Scomi are agreed to upgrade and/or modify their existing ticketing systems for integration of Common Mobility Card (MORE Card) and the TSH provided by UTIITSL.

Present Status

  • Memorandum of Understanding between M/s.UTIITSL & MMRDA is signed on 16th January, 2014.
  • Non disclosure Agreement (NDA) between M/s.UTIITSL and BEST, MMOPL & L&T Scomi will be signed shortly.